Up in the air : how airlines can improve performance by engaging their employees / Greg J. Bamber ... [et al.].
2009
HD8039.A4272 U583 2009 (Mapit)
Available at General Collection
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Details
Title
Up in the air : how airlines can improve performance by engaging their employees / Greg J. Bamber ... [et al.].
ISBN
9780801447471 (alk. paper)
080144747X (alk. paper)
080144747X (alk. paper)
Imprint
Ithaca : ILR Press/Cornell University Press, 2009.
Language
English
Description
xi, 222 p. : ill. ; 24 cm.
Call Number
HD8039.A4272 U583 2009
Dewey Decimal Classification
387.7068/3
Bibliography, etc. Note
Includes bibliographical references (p. [199]-213) and index.
Added Author
Bamber, Greg, 1949-
Record Appears in
On-Campus Resources > Books
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Table of Contents
Low-cost competition in the airline industry
Developments in the U.S. airline industry
Developments in the airline industry in other countries
Industry trends in costs, productivity, quality, and morale
Alternative strategies for new entrants : Southwest vs. Ryanair
The legacy responses : alternative approaches
Building a more balanced airline industry.
Developments in the U.S. airline industry
Developments in the airline industry in other countries
Industry trends in costs, productivity, quality, and morale
Alternative strategies for new entrants : Southwest vs. Ryanair
The legacy responses : alternative approaches
Building a more balanced airline industry.