TY - BOOK AU - Bamber, Greg, CN - HD8039.A4272 CN - HD8039.A4272 CY - Ithaca : DA - 2009. ID - 330886 KW - Airlines KW - Airlines KW - Airlines KW - Industrial relations KW - Airlines KW - Airlines KW - Airlines KW - Industrial relations. PB - ILR Press/Cornell University Press, PP - Ithaca : PY - 2009. SN - 9780801447471 (alk. paper) SN - 080144747X (alk. paper) T1 - Up in the air :how airlines can improve performance by engaging their employees / TI - Up in the air :how airlines can improve performance by engaging their employees / ER -