@article{332369,
      author = {Anthonissen, Peter Frans.},
      url = {http://library.usi.edu/record/332369},
      title = {Crisis communication : practical PR strategies for  reputation management and company survival /},
      publisher = {Kogan Page,},
      recid = {332369},
      pages = {xviii, 222 p. ;},
      address = {London ;},
      year = {2008},
}