@article{332392, recid = {332392}, author = {Griffin, Andrew,}, title = {New strategies for reputation management : gaining control of issues, crises & corporate social responsibility /}, publisher = {Kogan Page,}, address = {London ;}, pages = {vi, 176 p. ;}, year = {2008}, note = {"Chartered Institute of Public Relations."}, url = {http://library.usi.edu/record/332392}, }