@article{332392,
      note = {"Chartered Institute of Public Relations."},
      author = {Griffin, Andrew,},
      url = {http://library.usi.edu/record/332392},
      title = {New strategies for reputation management : gaining control  of issues, crises & corporate social responsibility /},
      publisher = {Kogan Page,},
      recid = {332392},
      pages = {vi, 176 p. ;},
      address = {London ;},
      year = {2008},
}