000332413 000__ 02155cam\a2200289\a\4500 000332413 001__ 332413 000332413 005__ 20210513121957.0 000332413 008__ 071126s2008\\\\nju\\\\\\b\\\s000\0\eng\\ 000332413 010__ $$a 2007048328 000332413 020__ $$a9780813543611 (alk. paper) 000332413 020__ $$a0813543614 (alk. paper) 000332413 035__ $$a(OCoLC)ocn182621515 000332413 035__ $$a332413 000332413 040__ $$aDLC$$cDLC$$dBTCTA$$dYDXCP$$dC#P$$dBWX$$dUKM$$dIXA 000332413 043__ $$an-us--- 000332413 049__ $$aISEA 000332413 05000 $$aHD49$$b.A34 2008 000332413 08200 $$a658.4/056$$222 000332413 1001_ $$aAdubato, Steve. 000332413 24510 $$aWhat were they thinking? :$$bcrisis communication : the good, the bad, and the totally clueless /$$cSteve Adubato. 000332413 260__ $$aNew Brunswick, N.J. :$$bRutgers University Press,$$cc2008. 000332413 300__ $$axii, 248 p. ;$$c23 cm. 000332413 504__ $$aIncludes bibliographical references (p. 239-248). 000332413 5050_ $$aJohnson & Johnson's Tylenol scare : getting it right -- The Exxon Valdez oil tanker spill : the invisible and clueless CEO -- The New York Knicks : know when to fold 'em -- Chaos in a West Virginia coal mine : "They're alive!" -- The church's pedophilia scandal : skeletons in the closet -- Dick Cheney : misfiring under pressure -- The Glen Ridge rape case : "Stand by our boys" -- The death of Pat Tillman : the cover-up is always worse -- Rudy Giuliani : a tale of two leaders -- Christie Whitman and the EPA : coming clean on Ground Zero -- Prudential's terror threat : the "Rock" gets it right -- Virginia Tech : a deadly delay? -- Don Imus : "I can't get anywhere with you people" -- Jon Corzine : getting it right ... and getting it wrong -- Jet Blue Airways : a late-night disaster -- The O'Reilly "factor" : knowing when to shut up -- Taco Bell's E. coli scare : good intentions aren't enough -- The New York Times : covering up for Jayson Blair -- The Duke "rape" case : a rush to injustice -- Alberto Gonzales : paying the price for playing with words -- NFL boss Roger Goodell : scoring big points under pressure -- FEMA fails during Katrina : talk about "clueless". 000332413 650_0 $$aCrisis management$$zUnited States$$vCase studies. 000332413 650_0 $$aPublic relations$$zUnited States$$vCase studies. 000332413 650_0 $$aCommunication. 000332413 85200 $$bgen$$hHD49$$i.A34$$i2008 000332413 909CO $$ooai:library.usi.edu:332413$$pGLOBAL_SET 000332413 980__ $$aBIB 000332413 980__ $$aBOOK