@article{333745,
      author = {Reeves, Byron, and Read, J. Leighton.},
      url = {http://library.usi.edu/record/333745},
      title = {Total engagement : using games and virtual worlds to  change the way people work and businesses compete /},
      publisher = {Harvard Business Press,},
      recid = {333745},
      pages = {x, 274 p. ;},
      address = {Boston, Mass. :},
      year = {2009},
}