Undeliver@ble [videorecording] : e-mail etiquette for today's workplace.
2009
HE7551 .U53 2009
Available at DVDs
Items
Details
Title
Undeliver@ble [videorecording] : e-mail etiquette for today's workplace.
Publication Details
[United States] : VAT 19, [2009]
Language
English
Description
1 videodisc (40 min.) : sd., col. ; 4 3/4 in.
Item Number
820658004225
Call Number
HE7551 .U53 2009
Dewey Decimal Classification
004.692
Summary
Teaches employees the best practices for handling customer service issues via e-mail, plus how to avoid those disastrous errors that plague so many companies. Ensures a more knowledgeable staff and satisfied customers for years to follow. Instruction topics covered: Sending attachments; Responding to e-mail; Addressing recipients; Inappropriate content; Formatting; Proofreading; and more.
Note
Title from web page.
Special features: 4 interactive quizzes; printable certificate of completion.
Special features: 4 interactive quizzes; printable certificate of completion.
System Details Note
DVD, region free.
Added Corporate Author
Vat 19 (Firm)
Record Appears in
On-Campus Resources > DVDs
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