Undeliver@ble [videorecording] : e-mail etiquette for today's workplace.
2009
HE7551 .U53 2009
Available at DVDs
Formats
| Format | |
|---|---|
| BibTeX | |
| MARCXML | |
| TextMARC | |
| MARC | |
| DublinCore | |
| EndNote | |
| NLM | |
| RefWorks | |
| RIS |
Items
Details
Title
Undeliver@ble [videorecording] : e-mail etiquette for today's workplace.
Publication Details
[United States] : VAT 19, [2009]
Language
English
Description
1 videodisc (40 min.) : sd., col. ; 4 3/4 in.
Item Number
820658004225
Call Number
HE7551 .U53 2009
Dewey Decimal Classification
004.692
Summary
Teaches employees the best practices for handling customer service issues via e-mail, plus how to avoid those disastrous errors that plague so many companies. Ensures a more knowledgeable staff and satisfied customers for years to follow. Instruction topics covered: Sending attachments; Responding to e-mail; Addressing recipients; Inappropriate content; Formatting; Proofreading; and more.
Note
Title from web page.
Special features: 4 interactive quizzes; printable certificate of completion.
Special features: 4 interactive quizzes; printable certificate of completion.
System Details Note
DVD, region free.
Added Corporate Author
Record Appears in