@article{336604,
      recid = {336604},
      author = {Lee, Thomas H., and Mongan, James J.},
      title = {Chaos and organization in health care /},
      publisher = {MIT Press,},
      address = {Cambridge, Mass. :},
      pages = {xv, 278 p. :},
      year = {2009},
      url = {http://library.usi.edu/record/336604},
}