Foreword / by Frances Hesselbein
Introduction: Peter Drucker and leadership
The leader's role in shaping the organization's future
The fundamental decision: determining the business of the organization
The process: creating a strategic plan
Look, listen, and analyze: the information the leader needs
Methodology: developing Drucker-based strategies
Taking action: what it takes to implement your plan
Ethics and personal integrity
Drucker's views on business ethics
Effective leadership and personal integrity
The seven deadly sins of leadership
Effective leadership and corporate social responsibility
The responsibility of a corporation: first, do no harm
The military: Drucker's model organization
Leadership lessons from Xenophon
Training and developing leaders
Promotion and staffing
The heart of leadership
Leadership for upper management
Motivation and leadership
Leadership style as a motivator
Motivating to peak performance
Charisma as a motivator
The volunteer paradigm
The marketing model of leadership
Applying marketing to leadership
Applying segmentation to leadership
Applying positioning to the organization and the leader
The role of influence and persuasion on strategy and tactics
Epilogue: Drucker's legacy
Notes
About the author
Index.