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A new era of business
An unlikely leader
What was commercial research?
Winning over the skeptics
Barbarians, farmers, and consumers
Readers as consumers
Chasing the consumer, protecting the company
The legacy of commercial research.
An unlikely leader
What was commercial research?
Winning over the skeptics
Barbarians, farmers, and consumers
Readers as consumers
Chasing the consumer, protecting the company
The legacy of commercial research.