Introduction to welfare reform under Mayor Giuliani / by E.S. Savas
Overview of welfare reform / by Demetra Smith Nightingale
Changing the organizational culture / by Arthur L. Levine
Protecting against welfare fraud / by James Clark
Managing the welfare system with JobStat / by Kay E. Sherwood
Achieving "full engagement" / by Douglas J. Besharov and Peter Germanis
Putting welfare applicants and recipients to work in the work experience program / by James Clark
Placing welfare applicants and recipients in jobs through performance-based contracting / by Burt S. Barnow and John Trutko
Engaging drug and alcohol abusers / by Sally Satel
Housing the homeless / by Thomas J. Main
The welfare revolution in New York City / by June O'Neill and Sanders Korenman
Reflections of the commissioner / by Jason A. Turner.