@article{340932,
      recid = {340932},
      author = {Zeidner, Moshe. and Matthews, Gerald. and Roberts, Richard  D.},
      title = {What we know about emotional intelligence : how it affects  learning, work, relationships, and our mental health /},
      publisher = {MIT Press,},
      address = {Cambridge, Mass. :},
      pages = {xviii, 441 p. :},
      year = {2009},
      note = {"A Bradford book."},
      abstract = {Emotional intelligence (or E.I.) is the ability to  perceive, regulate, and communicate emotions, to understand  emotions in ourselves and others.  It has been the subject  of best-selling books, magazine cover stories, and  countless media mentions. It has been touted as a solution  for problems ranging from relationship issues to the  inadequacies of local schools. But the media hype has far  outpaced the scientific research on emotional intelligence.  In this book about emotional intelligence, three experts  who are actively involved in research into E.I. offer a  state of the art account of E.I. in theory and practice.  They tell us what we know about E.I. based not on anecdote  or wishful thinking but on science.  E.I. promises a new  means for achieving success and personal happiness. Coaches  and consultants offer E.I. training and administer E.Q.  tests, despite the lack of any agreement on how to measure  E.I., the usefulness of testing for E.I., and even how to  define E.I. This book looks at current knowledge about E.I.  with the goal of translating it into practical  recommendations in work, school, social, and psychological  contexts. The authors discuss what is (and what isn't)  E.I., why the concept has such appeal today, how E.I.  develops, and the usefulness of E.I. in the real world, in  school curricula, the workplace, and treating psychological  dysfunction.},
      url = {http://library.usi.edu/record/340932},
}