Preface.
About the author and editor.
Face to face in the online classroom : keeping it interpersonal and human / Ken White.
Taming the lions and tigers and bears : the WRITE WAY to communicate online / Chad Lewis.
Talking the talk : humor and other forms of online communication / Arlene Hiss.

The elements of effective online teaching : overcoming the barriers to success / Anita Bischoff.
Managing time : developing effective online organization / Marilyn Simon.
Cooking up a successful class: adapting courses for the online world / Shelia Porter.
Getting ready : the syllabus and other online indispensables / Marilyn Fullmer-Umari.
Online Facilitation : individual and group possibilities / Patricia Addesso.
Keeping it fun and relevant : using active online learning / Al Badger.
Dealing with challenging situations : communicating through online conflict / Ken White.
One day left to live : teaching the online quantitative course / Jim Farrar.
Making sense of it all : giving and getting online course feedback / Ken White.