Introduction : understanding public drama
News as public drama : the era of the endless news cycle
Making public drama : telling a good story
Framing September 11 : overview of media and audience response
Seeking sense amid the shock : the coverage on September 11
What has been and what will be : dramatic amplification at ground zero
This is your story, too : cultivating emotionality at ground zero
America's heroes : New York firefighters in the spotlight
To the stars go the spoils : moral currency and the FDN5Y
September 11 and beyond : public drama in the twenty-first century.