Measuring customer satisfaction/ Richard F. Gerson.
1993
HF5415.5 .G46 1993
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Details
Title
Measuring customer satisfaction/ Richard F. Gerson.
Author
Gerson, Richard F.
ISBN
1560521783
Publication Details
Menlo Park, Calif. : Crisp Publications, c1993.
Language
English
Description
ix, 112 p. : ill.
Call Number
HF5415.5 .G46 1993
Dewey Decimal Classification
658.8/12
Access Note
Access limited to authorized users.
Series
Fifty-Minute series.
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