The retail revolution in health care [electronic resource] / Myron D. Fottler and Donna M. Malvey.

Introduction: Welcome to the revolution
What's wrong with health care today?
The top ten consumer health care hassles
Retail-based health care clinics : a "disruptive innovation"
The retail clinic
Retail clinic demographics and performance
The impact of retail clinics on other stakeholders
The business of health care
The globalization of health care
Future predictions and implications of retail clinics for all stakeholders.