TY  - BOOK
AU  - Steiner, Sarah K.
AU  - Madden, M. Leslie.
CN  - Z675.U5
CN  - Z675.U5
CY  - Chicago :
DA  - 2008.
ID  - 345151
KW  - Academic libraries
KW  - Electronic reference services (Libraries)
KW  - Internet in library reference services
KW  - Library information desks
KW  - Reference services (Libraries)
KW  - Reference librarians
LK  - http://catdir.loc.gov/catdir/toc/fy0903/2008004797.html
PB  - Association of College and Research Libraries,
PP  - Chicago :
PY  - 2008.
SN  - 9780838909645 (pbk. : alk. paper)
SN  - 0838909647 (pbk. : alk. paper)
T1  - The desk and beyond :next generation reference services /
TI  - The desk and beyond :next generation reference services /
UR  - http://catdir.loc.gov/catdir/toc/fy0903/2008004797.html
ER  -