TY - BOOK AU - Steiner, Sarah K. AU - Madden, M. Leslie. CN - Z675.U5 CN - Z675.U5 CY - Chicago : DA - 2008. ID - 345151 KW - Academic libraries KW - Electronic reference services (Libraries) KW - Internet in library reference services KW - Library information desks KW - Reference services (Libraries) KW - Reference librarians LK - http://catdir.loc.gov/catdir/toc/fy0903/2008004797.html PB - Association of College and Research Libraries, PP - Chicago : PY - 2008. SN - 9780838909645 (pbk. : alk. paper) SN - 0838909647 (pbk. : alk. paper) T1 - The desk and beyond :next generation reference services / TI - The desk and beyond :next generation reference services / UR - http://catdir.loc.gov/catdir/toc/fy0903/2008004797.html ER -