000347939 000__ 02828cam\a22003854a\4500 000347939 001__ 347939 000347939 005__ 20210513125125.0 000347939 008__ 100315s2010\\\\enka\\\\\b\\\\001\0\eng\\ 000347939 010__ $$a 2010011225 000347939 020__ $$a9780521719803 (pbk.) 000347939 020__ $$a0521719801 (pbk.) 000347939 020__ $$a9780521895514 000347939 020__ $$a0521895510 000347939 035__ $$a(OCoLC)ocn595738816 000347939 035__ $$a347939 000347939 040__ $$aDLC$$cDLC$$dYDX$$dYDXCP$$dUKM$$dBWK$$dBWX$$dCDX$$dCOO$$dSTF$$dPUL 000347939 042__ $$apcc 000347939 043__ $$an-us--- 000347939 049__ $$aISEA 000347939 05000 $$aHF5389.3.U6$$bS65 2010 000347939 08200 $$a177/.1$$222 000347939 1001_ $$aSmith, Philip$$q(Philip Daniel),$$d1964- 000347939 24510 $$aIncivility :$$bthe rude stranger in everyday life /$$cPhilip Smith, Timothy L. Phillips, Ryan D. King. 000347939 260__ $$aCambridge ;$$aNew York :$$bCambridge University Press,$$c2010. 000347939 300__ $$axii, 218 p. :$$bill. ;$$c23 cm. 000347939 504__ $$aIncludes bibliographical references and index. 000347939 5050_ $$aRedirecting incivility research -- The fundamentals of the incivil encounter -- Everyday incivility and the everyday round -- Emotions and sequences -- Gender, age and class: divergent experiences? -- After the event: coping, avoiding and changing -- General attitudes towards the stranger: exploring fear and trust -- How to confront incivility -- Twenty questions and answers. 000347939 520__ $$a"Has anyone ever pushed in front of you in a queue? Stolen your parking space? Talked on their mobile phone during a film at the cinema? In our everyday lives we all encounter rude and inconsiderate people. This unique book provides the first ever systematic investigation of typical encounters with rudeness. Through a meticulous analysis of over 500 events it maps out what people experience as rude, where and when this happens, and what takes place in the exchange between the participants. The inquiry further charts the emotional and social consequences of rudeness and victimization, with the results challenging the widespread assumption that bad behaviour is toxic to community life. In conclusion the study draws upon its findings and surveys a range of strategies for reducing the level of incivility in everyday life, identifying some simple and innovative solutions. Incivility will appeal to criminologists, sociologists and scholars of urban studies"--$$cProvided by publisher. 000347939 650_0 $$aCourtesy. 000347939 7001_ $$aPhillips, Timothy L. 000347939 7001_ $$aKing, Ryan D. 000347939 85200 $$bgen$$hHF5389.3.U6$$iS65$$i2010 000347939 85641 $$3Table of contents only$$uhttp://catdir.loc.gov/catdir/enhancements/fy1007/2010011225-t.html 000347939 85642 $$3Contributor biographical information$$uhttp://catdir.loc.gov/catdir/enhancements/fy1007/2010011225-b.html 000347939 85642 $$3Publisher description$$uhttp://catdir.loc.gov/catdir/enhancements/fy1007/2010011225-d.html 000347939 85642 $$3Cover image$$uhttp://assets.cambridge.org/97805218/95514/cover/9780521895514.jpg 000347939 909CO $$ooai:library.usi.edu:347939$$pGLOBAL_SET 000347939 980__ $$aBIB 000347939 980__ $$aBOOK