@article{348840,
      author = {Anderson, Aaron D.},
      url = {http://library.usi.edu/record/348840},
      title = {Engaging resistance : how ordinary people successfully  champion change /},
      publisher = {Stanford Business Books,},
      recid = {348840},
      pages = {xx, 202 p. :},
      address = {Stanford, Calif. :},
      year = {2011},
}