TY - BOOK T1 - Engaging resistance :how ordinary people successfully champion change / DA - c2011. CY - Stanford, Calif. : AU - Anderson, Aaron D. CN - HD58.8 CN - HD58.8 PB - Stanford Business Books, PP - Stanford, Calif. : PY - c2011. ID - 348840 KW - Organizational change SN - 9780804762434 (alk. paper) SN - 0804762430 (alk. paper) SN - 9780804762441 (pbk. : alk. paper) SN - 0804762449 (pbk. : alk. paper) TI - Engaging resistance :how ordinary people successfully champion change / ER -