The best team experience
Defining a team
The four team models
A summary of the four models
Mismanaging your teams
Creating a team-based work environment
A new set of skills
Roadblocks on your way
Getting to the new road
The 10 steps of team building
Leading your meetings
Team-spirit key #1 : clear roles and responsibilities
Team-spirit key #2 : open and honest communication
Team-spirit key #3 : a supportive and knowledgeable manager/leader
Team-spirit key #4 : decision-making authority
Team-spirit key #5 : rewards and recognition
Make them accountable!
Watch out for difficult team personalities!
Going from conflict to collaboration
Team building as an ongoing process
The post-its
The original game
A real problem
Well-known leaders
Team temperature
The unsighted square
Conclusion.