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The library and information consultant
Strategies for building and maintaining consumer relationships
Marketing the library and information consultant's services : creating a sophisticated brand
The business of consulting : managing employee service roles and consumer demand
Developing the infrastructure and culture for continuous quality improvement.
Strategies for building and maintaining consumer relationships
Marketing the library and information consultant's services : creating a sophisticated brand
The business of consulting : managing employee service roles and consumer demand
Developing the infrastructure and culture for continuous quality improvement.