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Introduction: the middle of Moore's law
What is user experience design and who creates it?
Interaction metaphors
Information is a material
The Whirlpool Centralpark refrigerator : the design of an accessory port
Information shadows
Clickables : toys and information shadows
Devices are service avatars
The iPod : a service avatar
Applianceness
Roomwizard : an appliance for office society
Scales of experience
Plasma poster : unifying work cultures with a digital poster
Observation and ideation
Simulation and sketching
Nabaztag, an ambiguous avatar
Augmentations and mashups
Common design challenges
From invisible computing to everyware.

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