Title
Not just China [electronic resource] : the rise of recalls in the age of global business / Hari Bapuji.
ISBN
9780230116344 (electronic bk.)
9780230104518 (hardback)
Imprint
New York : Palgrave Macmillan, 2011.
Language
English
Description
1 online resource (xx, 184 p.) : ill.
Call Number
HF5415.9 .B37 2011eb
Dewey Decimal Classification
363.19
Summary
Product recalls spanning toys, children's products, food, pet food, and automobiles have increased dramatically in the recent past. Consequently, the safety of imported products has been pushed to the top of the agenda for companies, consumers, and governments. It has often been argued that recalls occur due to differences among national standards, cost pressures and opportunistic behavior by companies. However, analysis of US toy recalls over a 20 year period reveals that the key to decreasing recalls and harm from defective products lies in improving product designs, learning from recalls and swiftly acting on incidents. Together, these point to the inherent dangers in the disaggregation of value chain and the need to effectively manage those dangers.
"At a time "China bashing" is in the air, Hari Bapuji explodes the myth that product recalls are a "China problem." While China - or more specifically sloppy manufacturing at some firms in China - certainly is a part of the problem, the real problem is much bigger and wider. I expect this well-researched, well-written book to be a must read for anyone interested in global business, strategic management, supply chain management, and business ethics." ~ Mike Peng, Provost's Distinguished Professor of Global Strategy, University of Texas at Dallas and author of Global Business and Global Strategy "The recalls of 2007 and 2008 have focused the world's attention on product safety. People realized that the product safety nets in the United States and around the world are failing to protect consumers, especially children, from unsafe products such as toys. Dr. Bapuji's book examines how the product safety net is broken and how it can be repaired. Based upon extensive research, Dr. Bapuji refocuses the conversation about the causes of the product safety recalls to include an examination of why the recalls occurred and how the recall process should be improved to make it more effective for consumers. This book is an important addition to the body of research on product safety and recall effectiveness and should be read by everyone working on designing, making ,selling, testing, buying or using consumer products." ~ Rachel Weintraub, Director of Product Safety and Senior Counsel, Consumer Federation of America; Past President, International Consumer Product Health and Safety Organization (ICPHSO).
Note
Description based on print version record.
Bibliography, etc. Note
Includes bibliographical references and index.
Access Note
Access limited to authorized users.
Cover
Contents
List of Figures and Tables
Preface
Prologue: Barking up the Wrong Tree?
Chapter 1 2007: The Year of the Recall
Chapter 2 Toy Recalls: Up, Up, and Up
Chapter 3 Toy Recalls and China: The Twain that Always Meet?
Chapter 4 China's Toy Recalls: The High Cost of Low Price?
Chapter 5 Toys Made in China, but Designed in ...?
Chapter 6 More Players and More Recalls
Chapter 7 Slow to React in a Fast-Paced World
Chapter 8 More Recalls and Even More Harm
Chapter 9 Increasing Recalls, Decreasing Remedies
Chapter 10 Managing Recalls: Before and After
Chapter 11 Managing Recalls: Everybody's BusinessEpilogue: Accelerating Cars, Contaminated Medicines, and Continuing Recalls
Appendix
Notes
Index.
