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Interlibrary loan : evolution to revolution / Margaret W. Ellingson and Susan D. Morris
Borrowing workflow basics / Denise Forro
Lending workflow basics / Amy R. Paulus
U.S. copyright and interlibrary loan / Cindy Kristof
Management of interlibrary loan / Jennifer Kuehn
Technology and Web 2.0 / Tina Baich and Erin Silva Fisher
The future of interlibrary loan / Cyril Oberlender.

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