Manager redefined:: the competitive advantage in the middle of your organization /: Thomas O. Davenport, Stephen D. Harding.

Davenport, Thomas O.,; Harding, Stephen D.

Manager redefined: the competitive advantage in the middle of your organization / Thomas O. Davenport, Stephen D. Harding.

Davenport, Thomas O., 1952-; Harding, Stephen D.

2010

HD31 .D243 2010

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Title

Manager redefined: the competitive advantage in the middle of your organization / Thomas O. Davenport, Stephen D. Harding.

Author

Davenport, Thomas O., 1952-

Edition

1st ed.

ISBN

9780470627723 (hbk.)
9780470884942 (electronic bk.)
9780470884966 (electronic bk.)
9780470884911 (electronic bk.)

Publication Details

San Francisco : Jossey-Bass, 2010.

Language

English

Description

xiii, 322 p. : ill.

Call Number

HD31 .D243 2010

Dewey Decimal Classification

658.3/14

Summary

"In this book the author explains that managers must build human capital and engender employee engagement by managing them almost not at all, by attending instead to the factors and circumstances that make them successful. In other words, managers must play their role from offstage and out of the limelight. Based on a survey of over 16,000 employees, the author presents Towers-Perrins' management performance model: Executing tasks, Building relationships and performance capability, and Energizing change. Additionally, managers must create an atmosphere of authenticity and trust."-- Provided by publisher.

Bibliography, etc. Note

Includes bibliographical references and index.

Access Note

Access limited to authorized users.

Added Author

Harding, Stephen D.

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Online Access

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