@article{352812,
      author = {Hunker, Jeffrey Allen.},
      url = {http://library.usi.edu/record/352812},
      title = {Creeping failure : how we broke the Internet and what we  can do to fix it /},
      publisher = {McClelland & Stewart,},
      recid = {352812},
      pages = {270 p. ;},
      address = {Toronto :},
      year = {2010},
}