@article{353858,
      author = {Block, Peter,},
      url = {http://library.usi.edu/record/353858},
      title = {The flawless consulting fieldbook & companion : a  guide to understanding your expertise /},
      publisher = {Jossey-Bass/Pfeiffer,},
      recid = {353858},
      pages = {xxvii, 440 p. ;},
      address = {San Francisco :},
      year = {2001},
}