TY - GEN T1 - The language of outsourced call centersa corpus-based study of cross-cultural interaction / DA - 2009. CY - Amsterdam ; CY - Philadelphia : AU - Friginal, Eric. VL - v. 34 CN - Proquest Ebook Central Academic Complete CN - P94.65.P6 PB - John Benjamins Pub. Co., PP - Amsterdam ; PP - Philadelphia : PY - 2009. ID - 360229 KW - Intercultural communication KW - Call center agents KW - English language TI - The language of outsourced call centersa corpus-based study of cross-cultural interaction / LK - https://univsouthin.idm.oclc.org/login?url=http://site.ebrary.com/lib/usiricelib/Doc?id=10279949 UR - https://univsouthin.idm.oclc.org/login?url=http://site.ebrary.com/lib/usiricelib/Doc?id=10279949 ER -