@article{366803,
      note = {Includes index.},
      author = {O'Keefe, Patrick,},
      url = {http://library.usi.edu/record/366803},
      title = {Managing online forums everything you need to know to  create and run successful community discussion boards /  [electronic resource] :},
      publisher = {AMACOM,},
      recid = {366803},
      pages = {xxi, 297 p. :},
      address = {New York :},
      year = {2008},
}