What to say to a porcupine: 20 humorous tales that get to the heart of great customer service / Richard S. Gallagher.
2008
HF5415.5 .G353 2008
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Title
What to say to a porcupine: 20 humorous tales that get to the heart of great customer service / Richard S. Gallagher.
Author
ISBN
9780814410554
0814410553
0814410553
Publication Details
New York : American Management Association, c2008.
Language
English
Description
xiv, 111 p. : ill.
Call Number
HF5415.5 .G353 2008
Dewey Decimal Classification
658.8/12
Note
Includes index.
Access Note
Access limited to authorized users.
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