Delivering knock your socks off service/ Ron Zemke.
2003
HF5415.5 .A52 2003
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Details
Title
Delivering knock your socks off service/ Ron Zemke.
Author
Edition
3rd ed.
ISBN
081440765X
Publication Details
New York : AMACOM ; London : McGraw-Hill, 2003.
Language
English
Description
178 p.
Call Number
HF5415.5 .A52 2003
Dewey Decimal Classification
658.812
Note
Rev. ed. of: Delivering knock your socks off service / Kristin Anderson, Ron Zemke, 1998.
Access Note
Access limited to authorized users.
Series
Performance research associates.
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