@article{369509,
      author = {Byers, Jacqueline Fowler. and White, Susan V.},
      url = {http://library.usi.edu/record/369509},
      title = {Patient safety principles and practice / [electronic  resource] :},
      publisher = {Springer,},
      recid = {369509},
      pages = {xiv, 563 p. :},
      address = {New York, NY :},
      year = {2004},
}