TY  - GEN
AU  - Poll, Roswitha.
AU  - Boekhorst, Peter te,
CN  - Ebrary Academic Complete
CN  - Z675.U5
CY  - München :
DA  - 2007.
ET  - 2nd rev. ed.
ID  - 376148
KW  - Academic libraries
KW  - Public libraries
LK  - https://univsouthin.idm.oclc.org/login?url=http://site.ebrary.com/lib/usiricelib/Doc?id=10256696
PB  - K.G. Saur,
PP  - München :
PY  - 2007.
T1  - Measuring qualityperformance measurement in libraries /
TI  - Measuring qualityperformance measurement in libraries /
UR  - https://univsouthin.idm.oclc.org/login?url=http://site.ebrary.com/lib/usiricelib/Doc?id=10256696
VL  - 127
ER  -