@article{379570,
      recid = {379570},
      author = {Christianson, Jon B.},
      title = {Reinventing the patient experience: strategies for  hospital leaders /},
      publisher = {Health Administration Press,},
      address = {Chicago :},
      pages = {xii, 188 p.},
      year = {2007},
      url = {http://library.usi.edu/record/379570},
}