@article{380499,
      note = {Includes index.},
      author = {Taneja, Nawal K.},
      url = {http://library.usi.edu/record/380499},
      title = {Looking beyond the runway: airlines innovating with best  practices while facing realities /},
      publisher = {Ashgate,},
      recid = {380499},
      pages = {lxxxiv, 267 p. :},
      address = {Burlington, VT :},
      year = {2010},
}