Outsourcing--insourcing: can vendors make money from the new relationship opportunities? / Per Jenster ... [et al.].

Understanding the opportunities
Moving to supplying total solutions
Retooling marketing and the sales force
Managing buyer/supplier relationships
Pricing solutions and managing risks
"Transitioning" human resources
Structuring "next generation" it solutions
Achieving quality in outsourcing
Getting a good slice of a bigger pie.