@article{383324,
      note = {Includes index.},
      author = {Coleman, A. Michael.},
      url = {http://library.usi.edu/record/383324},
      title = {Collection management handbook: the art of getting paid /},
      publisher = {Wiley,},
      recid = {383324},
      pages = {xix, 284 p. :},
      address = {Hoboken, NJ :},
      year = {2004},
}