@article{383872,
      note = {Accompanying CD-ROM includes an electronic library of  documents, checklists, tools and spreadsheets, templates,  links and files; also the following freeware applications:  Adobe Reader, Microsoft Word Viewer, Excel Viewer,  Microsoft PowerPoint Viewer, and OpenOffice.org.},
      author = {Baschab, John, and Piot, Jon,},
      url = {http://library.usi.edu/record/383872},
      title = {The professional services firm bible/},
      publisher = {John Wiley & Sons,},
      recid = {383872},
      pages = {xxiii, 544 p. :},
      address = {Hoboken, NJ :},
      year = {2005},
}