TY - GEN AU - Bligh, Philip. AU - Turk, Douglas. CN - HF5415.5 CY - Hoboken, N.J. : DA - c2004. ID - 383881 KW - Customer relations KW - Customer relations LK - https://univsouthin.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=184333 PB - Wiley, PP - Hoboken, N.J. : PY - c2004. T1 - CRM unplugged:releasing CRM's strategic value / TI - CRM unplugged:releasing CRM's strategic value / UR - https://univsouthin.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=184333 ER -