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000384355 010__ $$z  2005274478
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000384355 035__ $$a(OCoLC)80244117
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000384355 050_4 $$aHD30.37$$b.S47 2004
000384355 24500 $$aService level management using IBM Tivoli Service Level Advisor and Tivoli Business Systems Manager/$$c[Edson Manoel ... et al.].
000384355 250__ $$a1st ed.
000384355 260__ $$aAustin, TX :$$bIBM, International Technical Support Organization,$$cc2004.
000384355 300__ $$axvi, 546 p. :$$bill.
000384355 336__ $$atext$$2rdacontent
000384355 337__ $$acomputer$$2rdamedia
000384355 338__ $$aonline resource$$2rdacarrier
000384355 4901_ $$aIBM redbooks
000384355 500__ $$a"December 2004."
000384355 500__ $$a"SG24-6464-00."
000384355 504__ $$aIncludes bibliographical references and index.
000384355 506__ $$aAccess limited to authorized users.
000384355 63000 $$aTivoli Business Systems Manager.
000384355 63000 $$aIBM Tivoli service level advisor.
000384355 650_0 $$aBusiness$$xData processing$$xManagement.
000384355 650_0 $$aElectronic commerce$$xManagement.
000384355 650_0 $$aInformation technology$$xManagement.
000384355 650_0 $$aService-level agreements.
000384355 655_0 $$aElectronic books
000384355 7001_ $$aManoel, Edson.
000384355 7102_ $$aInternational Business Machines Corporation.$$bInternational Technical Support Organization.
000384355 830_0 $$aIBM redbooks.
000384355 852__ $$bebk
000384355 85640 $$3ProQuest Ebook Central Academic Complete $$uhttps://univsouthin.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=3306461$$zOnline Access
000384355 909CO $$ooai:library.usi.edu:384355$$pGLOBAL_SET
000384355 980__ $$aBIB
000384355 980__ $$aEBOOK
000384355 982__ $$aEbook
000384355 983__ $$aOnline