@article{384394,
      note = {"July 2005."},
      author = {Ballard, Chuck. and White, Colin. and McDonald, Steve. and  Mylymaki, Jussi. and McDowell, Scott. and Goerlich, Otto.  and Neroda, Annie.},
      url = {http://library.usi.edu/record/384394},
      title = {Business performance management: meets business  intelligence /},
      publisher = {IBM,},
      recid = {384394},
      pages = {xiv, 204 p. :},
      address = {San Jose, CA :},
      year = {2005},
}