000384927 000__ 02142nam\a2200577Ia\4500
000384927 001__ 384927
000384927 003__ MiAaPQ
000384927 005__ 20211103003248.0
000384927 006__ m\\\\\o\\d\\\\\\\\
000384927 007__ cr\cn\nnnunnun
000384927 008__ 050411s2004\\\\txua\\\\ob\\\\001\0\eng\d
000384927 010__ $$z  2005273558
000384927 020__ $$z0738497975
000384927 035__ $$a(MiAaPQ)EBC3306798
000384927 035__ $$a(Au-PeEL)EBL3306798
000384927 035__ $$a(CaPaEBR)ebr10112942
000384927 035__ $$a(OCoLC)80245973
000384927 040__ $$aMiAaPQ$$cMiAaPQ$$dMiAaPQ
000384927 050_4 $$aHD30.37$$b.D37 2004
000384927 08204 $$a658/.0285$$222
000384927 1001_ $$aDarmawan, Budi.
000384927 24510 $$aBusiness service management best practices/$$c[Budi Darmawan, Kimberly Cox, Bahaeldin Ragab].
000384927 250__ $$a1st ed.
000384927 260__ $$aAustin, TX :$$bIBM, International Technical Support Organization,$$cc2004.
000384927 300__ $$axii, 170 p. :$$bill.
000384927 336__ $$atext$$2rdacontent
000384927 337__ $$acomputer$$2rdamedia
000384927 338__ $$aonline resource$$2rdacarrier
000384927 4901_ $$aIBM redbooks
000384927 500__ $$a"Tivoli software"--Cover.
000384927 500__ $$a"This edition applies to IBM Tivoli Business Systems Managerement V2.1.1 and IBM Tivoli service level advisor version 1.2.1"--T.p. verso.
000384927 500__ $$a"June 2004."
000384927 500__ $$a"SG24-7053-00."
000384927 504__ $$aIncludes bibliographical references (p. 165-166) and index.
000384927 506__ $$aAccess limited to authorized users.
000384927 63000 $$aTivoli Business Systems Manager.
000384927 63000 $$aIBM Tivoli service level advisor.
000384927 650_0 $$aBusiness$$xData processing$$xManagement.
000384927 650_0 $$aElectronic commerce$$xManagement.
000384927 650_0 $$aInformation technology$$xManagement.
000384927 650_0 $$aService-level agreements.
000384927 655_0 $$aElectronic books
000384927 7001_ $$aCox, Kimberly.
000384927 7001_ $$aRagab, Bahaeldin.
000384927 7102_ $$aInternational Business Machines Corporation.$$bInternational Technical Support Organization.
000384927 830_0 $$aIBM redbooks.
000384927 852__ $$bebk
000384927 85640 $$3ProQuest Ebook Central Academic Complete $$uhttps://univsouthin.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=3306798$$zOnline Access
000384927 909CO $$ooai:library.usi.edu:384927$$pGLOBAL_SET
000384927 980__ $$aBIB
000384927 980__ $$aEBOOK
000384927 982__ $$aEbook
000384927 983__ $$aOnline