TY - GEN AU - Johng, Yessong. CN - HF5548.2 CY - [United States] : DA - 2002. ET - 1st ed. ID - 385411 KW - Business enterprises KW - Electronic commerce. KW - Call centers LK - https://univsouthin.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=3306662 N1 - "December 2002." N1 - "SG24-6526-00." PB - IBM, International Technical Support Organization, PP - [United States] : PY - 2002. T1 - Geac System21 commerce.connect:implementation on the IBM eserver iSeries server / TI - Geac System21 commerce.connect:implementation on the IBM eserver iSeries server / UR - https://univsouthin.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=3306662 ER -