Machine generated contents note: I The Set-Up: Documenters of the Digital Divide 1
1 Falling through the Net: A Survey of the "Have-Nots" in Rural and
Urban America 7
National Telecommunications and Information Administration
2 Falling through the Net: Defining the Digital Divide 17
National Telecommunications and Information Administration
3 The Evolution of the Digital Divide: Examining the Relationship of
Race to Internet Access and Usage over Time 47
Donna L. Hoffman, Thomas P. Novak, and Ann E. Schlosser
I The Context: Background and Texture 99
4 Information Gaps: Myth or Reality? 105
Benjamin M. Compaine
5 Universal Service from the Bottom Up: A Study of Telephone
Penetration in Camden, New Jersey 119
Milton L. Mueller and Jorge Reina Schement
6 Universal Access to Online Services: An Examination of the
Issue 147
Benjamin M. Compaine and Mitchell J. Weinraub
7 Universal Service Policies as Wealth Redistribution 179
Milton L. Mueller
III The Advocates: Raising the Stakes 189
8 Equality in the Information Age 195
William E. Kennard
9 The Digital Divide Confronts the Telecommunications Act of 1996:
Economic Reality versus Public Policy 199
The First Triennial Review, 1999
Mark Cooper and Gene Kimmelman
10 The E-rate in America: A Tale of Four Cities 223
Andy Carvin, editor, with Chris Conte and Allen Gilbert
11 Universal Access to Email: Feasibility and Societal
Implications 243
Robert H. Anderson, Tora K. Bikson, Sally Ann Law, and Bridger
M. Mitchell
12 Clinton Enlists Help for Plan to Increase Computer Use 263
Marc Lacey
IV Reality Check: Tracking a Moving Target in High-Tech
Time 265
13 Data from Three Empirical Studies, 2000 269
Internet and Society: A Preliminary Report 269
Norman H. Nie and Lutz Erbring
The Digital World of Hispanics in the United States 272
Cheskin Research
Survey of Americans on Technology 274
National Public Radio, Kaiser Family Foundation, and Kennedy
School of Government
14 The Truth about the Digital Divide 279
Ekaterina O. Walsh with Michael E. Gazala and Christine Ham
15 Internet Access Spreads to More Classrooms, Survey Finds 285
Pamela Mendels
16 Cheap Computers Bridge Digital Divide 289
John Simons
17 This Internet Start-Up Looks to Conquer an Online Divide 293
Timothy Hanrahan
V What's It All Mean? 299
18 Of Gaps by Which Democracy We Measure 303
Jorge Reina Schement
19 Falling for the Gap: Whatever Happened to the Digital
Divide? 309
Adam Clayton Powell III
20 Declare the War Won 315
Benjamin M. Compaine
Epilogue 337
Benjamin M. Compaine
Source Notes 341
Contributors 343
Index 345.