@article{387953,
      author = {Grinsven, Jurgen H. M. Van.},
      url = {http://library.usi.edu/record/387953},
      title = {Improving operational risk management/},
      publisher = {IOS Press,},
      recid = {387953},
      pages = {223 p. :},
      address = {Amsterdam :},
      year = {2009},
}