@article{388298,
      note = {Includes index.},
      author = {Weber, Jean Hollis.},
      url = {http://library.usi.edu/record/388298},
      title = {Is the help helpful?: how to create online help that meets  your users' needs /},
      publisher = {Hentzenwerke Publishing,},
      recid = {388298},
      pages = {xxiv, 224 p.},
      address = {Whitefish Bay, WI :},
      year = {2004},
}