@article{388751,
      note = {Includes index.},
      author = {Scott, Gini Graham.},
      url = {http://library.usi.edu/record/388751},
      title = {A survival guide for working with humans: dealing with  whiners, back-stabbers, know-it-alls, and other difficult  people /},
      publisher = {American Management Association,},
      recid = {388751},
      pages = {215 p.},
      address = {New York :},
      year = {2004},
}