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000388751 020__ $$z0814472052
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000388751 050_4 $$aHD42$$b.S358 2004
000388751 08204 $$a650.1/3$$222
000388751 1001_ $$aScott, Gini Graham.
000388751 24512 $$aA survival guide for working with humans:$$bdealing with whiners, back-stabbers, know-it-alls, and other difficult people /$$cGini Graham Scott.
000388751 260__ $$aNew York :$$bAmerican Management Association,$$cc2004.
000388751 300__ $$a215 p.
000388751 336__ $$atext$$2rdacontent
000388751 337__ $$acomputer$$2rdamedia
000388751 338__ $$aonline resource$$2rdacarrier
000388751 500__ $$aIncludes index.
000388751 5050_ $$aWhen sweet revenge isn't so sweet -- Watch out for the eggshells -- Don' fight--find out! -- When to turn down the volume, or find someone else to do it -- When a problem spirals out of control -- Prepare for the worst-case scenario -- When nothing is the best solution -- Keep it clear, clear, clear -- Choosing your battles -- Watch out for confidences -- When you're not in the family -- Dealing with unearned praise -- The blame game -- Besting the betrayer -- Don't let them ethics you -- When someone wants to change the rules -- When there's a betrayer in the group -- Finders keepers--or not? -- Fraud happens -- The great communicator--not! -- Learning to let 'em go : the demanding client -- The give and take paradox -- When nothing seems to work, it's time to go legal -- Passing the responsibility buck -- Get out while you can -- When help turns to help!!!--get me out of this -- Beating the recommendation game -- Knowing when to back off : don't push a negotiation too far -- What to do when everything seems to be going wrong -- When to keep your cards to yourself -- Watch out for warning signs -- Don't resign yourself--redesign yourself -- Be a problem solver--theirs not yours -- Dealing with the boss from hell -- Mastering your survival skills -- What's your survival quotient? a self-assessment quiz.
000388751 506__ $$aAccess limited to authorized users.
000388751 650_0 $$aConflict management.
000388751 650_0 $$aInterpersonal conflict.
000388751 650_0 $$aInterpersonal relations.
000388751 655_0 $$aElectronic books
000388751 852__ $$bebk
000388751 85640 $$3ProQuest Ebook Central Academic Complete $$uhttps://univsouthin.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=228362$$zOnline Access
000388751 909CO $$ooai:library.usi.edu:388751$$pGLOBAL_SET
000388751 980__ $$aBIB
000388751 980__ $$aEBOOK
000388751 982__ $$aEbook
000388751 983__ $$aOnline